5-Day Website terms

What you’re buying

The 5-Day Website is a fixed-price website package from Ignite Marketing Group LLC (“IGNITE”, “we”, “us”). It includes:

• 5 pages: a home page plus 4 pages you choose, such as about, services, reviews, gallery, FAQ or contact.
• Writing for all 5 pages, based on your answers to our intake form.
• Design in your brand, built on WordPress, laid out for phones and computers.
• SEO basics at launch: page titles, descriptions, headings, schema and internal links.
• A contact form with spam protection that sends messages to your email.
• Google Analytics 4, Google Search Console, and call and form tracking.
• One private preview on Day 4, with one list of changes included.
• Launch on your domain, a short how-to video, and 30 days of fixes after launch.

It doesn’t include booking or scheduling systems, inventory feeds, member logins, logo design, translation, moving content from an old site beyond what you send us, ongoing SEO, ads, or setting up or moving email. We can quote any of these separately. Extra pages and an online store are add-ons, described below.

Add-ons: extra pages and an online store

Extra pages, $350 each: writing included. Up to 3 extra pages fit in the 5 business days. More than that, we quote separately with a longer timeline.

Online store, $1,500: a WooCommerce store on your site, paid into your own Stripe account. It includes:

• Up to 25 products, each with up to 2 kinds of options, such as size and color.
• Shop, product, cart, checkout and account pages. They don’t count toward your pages.
• Shipping and sales tax set up the way you tell us.
• Order and receipt emails, a test order before launch, and a short video on adding products and handling orders.

Store sites use Hosting + Care ($150 a month), because we test your checkout after every update.

It doesn’t include product photography, writing product descriptions (we use yours as written and fix typos), more than 25 products, live carrier rates or label printing, subscriptions, memberships, wholesale pricing, or connecting other sales channels or inventory systems. We can quote any of these separately.

To keep the 5 business days, we need all of this before Day 1:

• Your product spreadsheet (we give you the template) and a photo for every product.
• A Stripe account in your business name, verified by Stripe and able to take payments, with us invited as a team member. Never send us your Stripe password or secret keys.
• Your shipping rates and rules, and your choice for sales tax.
• Your return, refund, shipping and privacy policies.

Day 1 is the next business day after all of it is in.

You run your store. You’re responsible for deciding whether and where to collect sales tax, the rates, and filing and paying it; for shipping rates, carriers, packing, delivery and lost or damaged orders; for returns, refunds, customer service and payment disputes; for your Stripe account, its fees, payouts and any holds; and for what you sell, how you describe it, and the laws that apply to it. We set up the tax and shipping settings you give us. We don’t give tax or legal advice, and we aren’t responsible for taxes, shipping or your orders.

Payment

Year-end launch price: orders placed and paid at checkout by 11:59 p.m. Eastern on December 31, 2026 pay $2,500 for the 5-Day Website, or $4,000 with the online store. Your build can start in January; the launch price is locked in when you pay. A bank payment that later fails doesn’t hold the price.

From January 1, 2027, the price is $3,500 in U.S. dollars, or $5,000 with the online store, paid in full at checkout by card or bank payment (ACH) through Stripe. We don’t start until payment clears. Bank payments can take a few business days to clear.

Extra pages ($350 each) and the online store ($1,500) can be bought at checkout or picked in your intake. Add-ons picked in your intake are invoiced, and your 5 business days start once that invoice is paid.

Other extras are billed when you approve them: rounds of changes after launch at $500 each, edits outside a round at $150 an hour, and stock photos at $25 each or 10 for $199.

Partner and price codes: a code changes your price only when it’s entered in the package builder before you pay. Codes can’t be combined, added after you pay, or exchanged for cash, and they don’t change hosting prices. We can end a code at any time; that doesn’t change an order you’ve already paid for.

The 5 business days

Business days are Monday to Friday, not counting U.S. federal holidays.

Your intake is complete when we have your intake form, your photos (or your OK to use stock photos), and, if you own a domain, access to it. Day 1 is the next business day after that, unless we agree on a later start date. We confirm your start date by email within one business day of getting your intake.

We take a limited number of builds each week. If we can’t start your build within 10 business days of a complete intake, you can cancel for a full refund before your build starts.

The clock pauses while we’re waiting on you, for example for your Day 4 changes, a missing answer or domain access. It starts again when we hear back. If we don’t hear from you for 90 days, we may close your build. You can pick it back up within 12 months of purchase at no extra cost.

Your preview and changes

On Day 4 you get a private preview link. Send your changes in one list by the end of that business day. If your list comes later, launch moves back by the same number of business days.

A round of changes is one list of edits to your existing pages: words, photos, colors, order of sections and similar. New pages, new features and a new design direction aren’t changes; we quote them separately.

Your Day 4 round is included. Each round after launch is $500 and is done within 2 business days of your list. Small edits outside a round are $150 an hour, billed in 15-minute steps, and we tell you the estimate before we start.

For 30 days after launch, we fix anything we got wrong at no charge: broken links or forms, things that don’t work on phones, typos we made, or anything that doesn’t match the preview you approved.

Your content and photos

We write from your answers. You’re responsible for the facts about your business, such as prices, licenses, hours, service areas, guarantees and any claims you ask us to make. You review the words on your Day 4 preview, and launching the site means you’ve approved them.

When you send photos, logos or other files, you confirm you own them or have permission to use them on your website. Please send as many real photos as you can.

If we need more photos, we can license stock photos through Adobe Stock at $25 each, or 10 for $199. We ask before buying any. Each one is licensed for use on your website under the stock provider’s license.

Never send passwords through our forms or by email. We’ll send you steps to give us access to your domain and other accounts without sharing a password.

Your domain and email

You keep ownership of your domain. If you don’t have one, we can help you register one in your name and account at the registrar’s price.

We point your domain to your new site. We don’t move or change your email, but we check that your email records still work after launch.

Hosting

Your site is hosted on servers provided by our hosting partner, NameHero, and managed by us. Each site gets its own hosting account, separate from other customers’ sites.

• Hosting, $65 a month: SSL, nightly backups, WordPress and plugin updates, security monitoring and uptime monitoring.
• Hosting + Care, $150 a month: everything in Hosting, plus one hour of edits each month, a $215 value. Unused time doesn’t roll over.

Support is by email only. For both plans, send support questions and edit requests to sales@ignitemarketinggp.com. We answer on business days. We don’t take support or edit requests by phone.

You choose your hosting plan at checkout, and we set it up then with a free period, so nothing is charged for hosting that day. Hosting billing starts the day your site goes live and is monthly in advance to the card or bank account you used at checkout, unless you give us another one. If your site isn’t live when the 30-day free period ends, we extend it, so you’re never billed for hosting before launch. By buying, you authorize us to charge that payment method for your hosting plan each month until you cancel.

Hosting has a 12-month minimum. Your first 12 months start the day your site goes live and are billed monthly. After that, it’s month to month: cancel anytime before your next billing date, and you won’t be charged again. You can switch between Hosting and Hosting + Care at any time.

If you want to leave before your first 12 months are up, the rest of those months are charged at once. When you leave with your hosting paid up, we give you a full copy of your site so you can move it to any host.

If a hosting payment fails:

• We retry it and email you a link to update your payment details.
• If it isn’t paid within 14 days, we take the site offline and show a “temporarily unavailable” page until it is. Your domain stays yours, and taking the site offline doesn’t affect your email.
• If it still isn’t paid 60 days after the payment first failed, we delete the site and its backups. We email you before we do. Until then, pay what you owe and we put the site back online, or pay and take a copy to host somewhere else.
• Taking the site offline or deleting it doesn’t cancel hosting still owed for your first 12 months.

We work to keep your site online and fix problems quickly, but no host can promise 100% uptime, and we don’t.

Refunds and our deadline

Before you submit your intake: cancel for any reason and we refund everything you paid, and we cancel the hosting plan set up at checkout before it’s ever charged.

After you submit your intake: we schedule your build and start planning and writing, so we don’t refund the package. We finish your site instead.

These rules cover add-ons too.

If we miss the deadline: if your intake was complete, your Day 4 changes came on time, and your site isn’t live within 5 business days, you get one free month of Hosting for each business day we’re late, up to 6 months. Free months are added to your hosting account and count toward your first 12 months; they aren’t paid out as cash.

If you’re unhappy with anything, email us first at sales@ignitemarketinggp.com so we can fix it. Please contact us before disputing a charge with your bank.

Who owns what

You own your domain, the words we write for you, and the photos and files you send. Once the package is paid for, the site we build for you is yours too.

Some parts belong to others and stay under their own licenses, such as WordPress, plugins, fonts and stock photos. You can keep using them on your site under those licenses.

We won’t show your site as an example of our work without your OK.

What we can’t promise

We build every site with the SEO basics Google and AI tools look for, but no one can promise rankings, traffic or leads, and we don’t.

We build with accessibility basics, such as readable contrast, clear headings and image descriptions. We don’t certify sites as meeting any accessibility law or standard.

To the extent the law allows, our total responsibility for any claim about the 5-Day Website is limited to the amount you paid for it. We aren’t responsible for lost profits or indirect losses.

Referral program

When a business you refer buys a website from us, you get your choice of:

• 3 free months of hosting, up to 12 free months in total, or
• $250 back on your website build, up to $1,500 back in total.

How it works:

• Any IGNITE client can refer, as long as your account with us is paid up.
• If you don’t have a website build or hosting with us, you get $250 off your next IGNITE invoice for each referral instead, up to $1,500 in total.
• The business you refer has to be new to IGNITE, name you in its intake form or tell us before it buys, and pay for its website in full. Businesses you own or run don’t count.
• Your reward is earned when their site goes live. We email you to ask which reward you want.
• Free months are credited to your hosting account and count toward your first 12 months. They have no cash value and end if you cancel hosting.
• Money back is refunded to the payment method you used for your build. If that’s no longer possible, we pay it another way.
• You’re responsible for any taxes on rewards.
• Purchases at the year-end launch price count, with the same rewards.
• We may change or end the program. Referrals made before a change still earn the reward in place when they bought.

Everything else

These terms are governed by the laws of the State of Ohio.

The terms in place on the day you buy apply to your purchase. If we update them, we change the date at the top of this page.

Questions? Email sales@ignitemarketinggp.com or call 440-490-6280, Monday to Friday, 9 a.m. to 5 p.m. Eastern.